feb 25, 2026, 12 22 08 pm

Frequently Asked Questions.

Absolutely. We understand that sortation performance directly impacts your brand reputation, financial success, and customer promise. That’s why PULSE is engineered for consistent, worry‑free operation using proven industrial‑grade components trusted for decades in the automotive and warehousing industries. Our systems are built to deliver 99.99% uptime, backed by on‑site technical support and a responsive remote assistance team to ensure your operations never miss a beat.

Our automation platform uses industry‑optimized totes measuring 30 in (L) × 23 in (W) × 20.5 in (H) — comparable to standard Amazon‑style delivery bags. This tote size is engineered to handle about 80% of small‑to‑medium parcel shipments, typically holding 10–12 packages depending on product mix. Each tote is designed to streamline the loading process, allowing for efficient bag layering and route organization. For oversized parcels, we provide large Go Trolleys that integrate seamlessly with our system, enabling easy stacking and transport by route.

We tailor every PULSE solution to your unique operational profile. Our team determines the perfect fit by analyzing key factors such as daily shipment volume (peak and off‑peak), parcel mix (small, medium, or oversized), number of routes, and required sortation speed. Based on these insights, we match you with the ideal system — from the PULSE 100, our entry‑level model, to the PULSE 200 and PULSE 300, which offer greater capacity, speed, and scalability to match your growth. Connect with us to find your best‑fit automation model.

Our automation systems are purpose‑built for parcel and small‑to‑medium package handling, delivering maximum efficiency in high‑throughput environments. While PULSE is not designed for oversized or non‑conveyable items such as furniture or appliances, we’re happy to recommend optimized workflows or complementary solutions to manage those product types alongside our system.

Absolutely. Spotlight WES integrates seamlessly with leading Warehouse Management Systems (WMS) and Transportation Management Systems (TMS), ensuring smooth data flow across your operations. We continuously expand our integration library to support emerging platforms and customer‑specific systems. Connect with our team to discuss your setup — we’ll help ensure Spotlight connects effortlessly with your existing workflow.

Our automation is designed to optimize the entire workflow — from induction to sortation, staging, and loading — ensuring seamless coordination between warehouse and driver operations. Recognizing that staging and loading vary across logistics networks, PULSE adapts to your specific process. It can intelligently sequence loads based on driver arrival times or release multiple routes simultaneously for faster dispatch. Additionally, our vertical and horizontal staging solutions help you maximize floor space and lower unit costs without expanding your facility footprint.

PULSE is designed to make advanced automation simple. All complexity is handled within our software, allowing your existing warehouse team to operate the system — no special certifications required. With an intuitive interface, operators can log in and start sortation immediately. Admins gain real‑time performance insights and flexible configuration tools to maximize efficiency. Built on proven, industry‑standard components, PULSE can be maintained by your current technical staff, with Brunel Momentum also offering full maintenance support if needed.

PULSE is purpose‑built for seamless brownfield integration. Our AI software engine, Spotlight, connects effortlessly with leading PLC systems and existing electrical infrastructure, minimizing downtime and retrofit complexity. Whether your facility uses Wi‑Fi or local network connectivity, PULSE adapts to your current setup — making it easy to enhance automation without rebuilding your operation.

Our pricing is customized to match your business goals and operational needs. Each PULSE system is designed and configured to deliver the best performance and ROI for your facility. Costs include both hardware and software, ensuring a complete automation solution. PULSE 100 offers an accessible starting point, while PULSE 200 and PULSE 300 deliver enhanced speed, capacity, and scalability for growing operations.